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Orders are prepared and shipped by the producer who made the item. There is no central warehouse, and that is a deliberate choice rather than a missing feature.
Shipping food and craft from a central depot would mean moving goods twice and would break the link between the buyer and the person who made the thing.
It also keeps the margin with the producer, which is the point of the network.
An order containing items from several producers arrives in several parcels, and delivery timing follows each producer's own rhythm.